Rica System Director
Lawrence Lead Developer
Anne Systems Quality & Assurance Officer
Norman System Developer
Mike System Developer
Jackie System Developer
Rinehard In-house Tester

 
Pj Operations Manager

 
Tam Accounts Officer

 
AngelClient-Staff Relations Manager
AimeeClient-Staff Relations Officer
EmmaClient-Staff Relations Officer
PaoloClient-Staff Relations Officer
LynClient-Staff Relations Officer
KatClient-Staff Relations Officer
ClementClient Staff Relations Officer
LaiNew Hire Orientation Trainer

 
Rhiza Operations Support - Accounts
Yvette Operations Support - Contracts
 
Abigail Staff Compliance Officer
Alaine Home Office QA Representative
MaricrisStaff Compliance Officer

 
Walter F.Business Developer
Michael B.Business Developer

Ed Marketing and
SEO - SEM
Kenneth Business Development Representative
Ellaine Web Designer

 
ThomasASL Manager
RheenaHiring Manager
TinaRecruitment Manager
Elaine International Hiring Manager

 
Lorena Recruitment Specialist
Riobelle Recruitment Specialist
Lorraine Recruitment Specialist
DanicaRecruitment Specialist
Medelene Recruitment Specialist
Alfred Recruitment Specialist
Kitty Leene Recruitment Specialist
Himabindu Recruitment Specialist
Shalini Recruitment Specialist
Ma. Theresa Recruitment Specialist

 
SherryMicro Endorsement Specialist
Ann LorraineSocial Ads
Management Officer
BlancheContact Specialist
BlancaContact Specialist
AnreInterview Scheduler
NenaCandidate - Relations Officer

At Remote Staff we have built our business by adhering to seven core business values. We consider these values to be paramount in building and establishing successful working relationships between all parties involved in the Remote Staff working landscape.

Instant communication is crucial in establishing healthy working relationships and building work momentum between contractors and clients.

Implementation of Value

1. We have staff working in the same time zones as clients
2. 3minute Skype response rule that requires all staff to respond to clients within this time frame.
3. Screen sharing technologies are used for training purposes.

By implementing time zone compatibility, procedures and technologies we have witnessed a substantial increase in communication between clients and their staff, facilitating in building work momentum, assisting in more effective staff training and improving and establishing trust quickly between everyone involved in a new working relationship.

Reliability is crucial to establishing a trusting working relationship between the client and staff over the long term.

Implementation of Value

1. Stringent screening processes to deliver candidates who have a long-term commitment to the remote working landscape.
2. Our customer support services designed to providing support and assistance to clients and staff alike relating to any cultural and work style differences
3.With staff being home based professionals it is vital that fixed start and finish times apply for all shifts so that clear work focus is established.
The process of establishing trust and reliability takes time. At Remote staff we understand it is paramount to work with reliable people that you can invest your time and energy in and know that everyone involved are wholly committed to the idea of a long-term remote working relationship

The process of establishing trust and reliability takes time. At Remote staff we understand it is paramount to work with reliable people that you can invest your time and energy in and know that everyone involved are wholly committed to the idea of a long-term remote working relationship

Transparency and progress of work tasks is key when working with people autonomously offsite.

Implementation of Value

1. Remote Staff has invested heavily in developing operational systems and technologies to keep everyone accountable such as 3minute screenshots to help keep track of the work quality outputs being performed, 20-30minute activity tracker, which is a tool designed to help you keep on top of work priorities throughout the day and 5minute web cam shots, for staff working night shift to ensure they are in the right working state.

The Remote Staff operational systems and technologies are designed to prove that staff are in fact working as well as to help successfully facilitate our client invoicing and payroll procedures.

At Remote Staff we understand that you do not have to be confined to the four walls of an office to be able to work hard. Working hard is a choice. It requires focus, time management, initiative and having the correct attitude.

Implementation of Value

1. We encourage and support overtime when necessary to meet and complete tight deadlines
2. Commitment to being online and accessible during their working shifts.
 

With the right frame of mind there is no reason why anyone cannot work as hard as staff in an office. We have found that people working from home often produce higher levels of productivity than in an office environment because there are less distractions and disruptions due to office politics and excessive social activity.

Working as a home-based professional allows for a better family life and work experience.

Implementation of Value

1. We represent staff and clients equally.
2. 95% of the staff we place are home-based professionals.
3. We offer interest free loans and provide references for individual staff.
4. We offer lifetime rehiring opportunities for quality Remote Staff professionals.

We believe we are all in this together and that everyone involved with the Remote Staff family should be given equal support and understanding to make the remote working experience sustainable.

Being a home-based professional offers lifestyle opportunities, choices of work locations and freedom.

Implementation of Value

1. Safer working and travel conditions and cost savings
2. To work from locations anywhere in the world so long as the Internet connection speeds are of a professional standard.
3. We provide a one-hour lunch break and two 10minute tea/coffee breaks for people working full time. People working part-time are given one 10minute tea/coffee break.

When people are given opportunities, freedoms and choices of a working lifestyle they appreciate and enjoy work more. In return we have found that staff work harder, are more loyal and committed and take advantage of the fact that these opportunities do not present themselves very often in a working environment.

When working with clients and staff internationally payroll and invoices must never be delayed in order to be able to attract quality candidates and commitment from staff and clients alike.

Implementation of Value

1. Issuing of one month in advanced invoices is a form of security we need to service Remote Staff clients so as to remain a strong reliable supplier that everyone could partner with over the long term.
2. We visit the homes of staff to confirm their Id’s and validate their computers, Internet speeds and their working environment is of a professional working standard.
3. We provide systems and technologies to confirm that staff are in fact online, on time and performing work related tasks.
4. We have dispute resolution procedures, which can be followed in the unlikely occurrence that a client questions the working hours or qualities of a particular staff member. This can happen at any time so long as the dispute is lodged before the 25th of the month.
5. We provide a staff replacement guarantee

It is important for our contractors to know that we only deal with clients who are reputable and have confirmed their commitment to make offshore staffing a lasting solution for their business, as it is just as important for our clients to have faith in the knowledge that the staff they contract are fully committed and are reliable for their businesses.

 
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About The Company

At Remote Staff, we have developed a unique business model that is specifically designed to assist you in hiring the right staff to work remotely, as well as providing tight HR systems and technologies allowing you more control over someone working half way around the world, compared with someone working beside you in an office.

Founded in Nov 2007, Remote Staff is an Australian owned Company with representatives from across the globe in countries such as USA, Australia, Canada and the UK. Remote Staff have confronted just about all the challenges associated in contracting staff from abroad and as a result have helped 100's of clients establish successful working relationships, in some cases longer than 3 years with staff located overseas. Remote Staff specialize in contracting 1 to 60 staff to work remotely under the client's direct management.

Currently Remote Staff employ an in-house team of over 45 highly qualified individuals who we have hired through our own Remote Staff services, working remotely from home delivering results that would be no different to results gained from working together in an office environment. This Remote Staff team is dedicated to providing a service orientated customer support department to assist both our clients and contractors to establish and maintain successful working relationships they could depend on for the long term.

All in all, Remote Staff has minimised issues associated in working with staff in autonomous and distant locations by keeping the contractors accountable and productive no matter where they are working from in the world. These reasons have contributed to attracting quality clients who have made the strategic decision to partner with Remote Staff in building sustainable remote staffing solutions to accomplish their business objectives.

For further information relating to working with one of our highly skilled Remote Staff professionals, please add your details in the "employer looking for staff" form located on the home page and a representative will get in touch with you.Otherwise feel free to call us.


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